How well do YOU know your customers?

Do our quiz and find out. Tick true or false to the questions below and email them to us.
We will get back to you within 24 hours.

1. We regularly contact our customers to seek their opinion on our products and services.

True False

2. Our customers will always buy from us because they are loyal.

True False

3. We regularly study our competitors’ activities.

True False

4. We study our customers and know where they come from.

True False

5. We are proud that all our customers get the same level of service and commitment.

True False

6. Customer care has nothing to do with marketing.

True False

7. We have enough customers, we don’t need to market.

True False

8. "Make a customer not a sale" is the marketing philosophy a company should adopt.

True False

9. Keeping staff informed and seeking their views on changes is important for the
business to succeed.

True False

10. We don’t need any help. We can do it all ourselves.

True False